BikeYa Acceptable Use Policy

Use BikeYa only for lawful business purposes and only with data, vehicles, content, and accounts you are authorised to manage. Do not facilitate an unlawful rental, unlicensed operation, unsafe vehicle, fraudulent transaction, tax evasion, discrimination, exploitation, or violation of consumer or privacy rights.

Do not upload or send malware, threats, harassment, hate content, sexual exploitation material, unlawful surveillance, stolen material, counterfeit or altered identity documents, defamatory content, or content that infringes intellectual-property or privacy rights.

Do not misrepresent vehicle condition, availability, price, deposit, insurance, business identity, customer identity, or the role of BikeYa.

Do not attack, overload, disrupt, reverse engineer, bypass access controls, evade plan limits, scrape without permission, automate abusive traffic, access another business’s data, share credentials outside authorised personnel, or use the service for spam or phishing.

Collect only data reasonably necessary for the rental and limit access to personnel who need it. Do not publish private identity, licence, plate, payment, location, or contact data without a lawful basis.

Do not use BikeYa to create hidden profiles of shop visitors or access a person’s profile merely because they viewed or messaged a shop.

BikeYa may investigate suspected violations and remove content, limit features, suspend accounts, preserve evidence, or report conduct where reasonably required. Serious security, safety, or legal risks may require immediate action.

BikeYa has zero tolerance for objectionable content and for abusive users. Harassment, bullying, hate speech, sexual content, sexual exploitation, threats of violence, and fraud are prohibited in every message, attachment, and profile field, and an account that sends them may be removed without notice.

Every message is screened automatically before it is delivered. Content that clearly breaches these rules is withheld on arrival and queued for review.

Anyone using the app can report a message and can block the person who sent it. A block takes effect immediately: the blocked person cannot send anything further, and everything they have already sent disappears from the blocker’s view at once.

BikeYa reviews every report and acts within 24 hours, removing offending content and ejecting the account that provided it.